THINGS YOU SHOULD KNOW
Clean all items with a soft cloth. Any jewelry that comes in contact with makeup or body moisturizers should be wiped down daily.
Pearls are organic gemstones that can become vulnerable to acid, alkaline and extremes of humidity. To preserve your pearls' brilliant shine, avoid letting them come into contact with cosmetics, hair spray, or perfume. Always put on your jewelry as a final touch.
At Barbara Lee, we believe in and practice sustainability. Some of our charms, accents, stones, or gems may be vintage pieces that we've vetted, polished and redesigned.
If you have items that you're interested in getting valued and assessed for up-cycling, contact us at hello@barbaralee.co. If we determine that your pre-loved fine jewelry passes the test for reuse, we can issue you store credit towards your next Barbara Lee purchase.
Thank you for contributing to the sustainability of the fine jewelry industry and doing your part to protect the environment from over-production.
Fine jewelry is not made for the rugged outdoors or for rough handling. Treat your precious pieces like the treasures that they are.
If your product arrived damaged, please notify us within 3 business days so we can assess any repairs or refunds that can be made.
For maintenance checks and jewelry spa days, send us a note to see if we are accepting orders for restringing and repairs at hello@barbaralee.co.